Privacy Policy

Effective Date: April 14, 2024

At Dermal Market, we respect the confidentiality of medical professionals and their patients. This policy outlines our rigorous standards for handling your personal data, ensuring transparency and compliance with global privacy regulations.

1. What We Collect

To provide professional-grade aesthetic solutions, we collect specific data points during your interaction with our platform:

Category Specific Examples
Identity & Professional Full name, clinic name, and medical license numbers (to verify practitioner status).
Contact Details Email address, verified telephone numbers, shipping and billing logistics info.
Transaction Data Purchase history, order frequency, and partial payment confirmation (PCI-DSS compliant).
Technical Logs IP addresses, browser signatures, and session behavior via 256-bit encryption.

2. Purpose of Processing

We don't just "use" your data; we process it to streamline your professional procurement. This includes executing logistics for cold-chain products, managing your account balance, and verifying that medical-grade supplies reach only licensed individuals. If you opt-in, we provide targeted updates on pharmaceutical availability and clinical insights.

3. Zero-Sale Policy & Third-Party Disclosure

Dermal Market maintains a strict policy: We do not sell your personal data to brokers or advertisers. Sharing only occurs with essential partners: Logistics Providers (DHL, FedEx) for global transit, Secure Payment Gateways for fraud prevention, and Legal Authorities if mandated by cross-border trade regulations.

4. Security Infrastructure

Your data is protected by SSL/TLS encryption during transit. We utilize firewalled servers and restrict internal data access to "need-to-know" personnel only. While no digital system is impenetrable, we maintain industry-leading protocols to mitigate risks of unauthorized access or breaches.

5. Your Global Rights

Regardless of whether you are governed by GDPR (EU) or CCPA (USA), we provide the following tools:

Right to Access & Rectify: You can download or update your profile data via the dashboard at any time.
Right to Erasure: You may request the permanent deletion of your account, subject to tax and legal record-keeping requirements.
Marketing Controls: A one-click "Unsubscribe" link is present in every non-transactional email we send.

6. Cookies & Tracking

We use essential cookies to maintain your session and shopping cart persistence. Analytical cookies help us understand site performance but do not track your personal identity across other websites.

7. International Data Transfers

As a global supplier, your data may be processed in secure data centers located outside your home country. We ensure these transfers meet standard contractual clauses for data protection.

8. Age Restrictions

Our platform is strictly for professional use. We do not knowingly facilitate transactions or collect data from individuals under the age of 18.

9. Policy Updates

This policy may be refined as regulations evolve. We recommend periodic review. Significant changes will be communicated via your registered email address.

10. Contact Our Data Protection Team

For inquiries regarding your personal data or to exercise your privacy rights, please reach out directly:

Email: [email protected]
Headquarters: Sea Meadow House P.O. Box 116 Road Town Tortola

Scroll to Top